Negotiation Skills

SFT-2.2

Life is full of negotiations. Whether you realize it or not, we are all constantly negotiating with each other to ensure our needs are met, and to achieve our ideal outcomes. While you can’t guarantee an ideal outcome in every negotiation, there are tools and methods that you can apply to help you get as close as possible. After taking this course, employees should be able to identify the definition of negotiation, as well as the benefits of negotiation. In addition, they should be able to identify some common negotiation best practices.